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ChatGPT · Perplexity · Google AI Overviews

LLM Optimisation forVisibility in AI Search &Generative Engines

Is your content visible to just Search Engines? What about the Answer Engines? The search engines have changed; users now prefer their queries to be answered directly. AI search engines are the favourite of this generation, and honestly, they do not read or care about your well-written, optimised content. All the user wants is for someone to give them quick solutions. The question here is whether your target audience is seeing you in these searches.

83% of AI Overview searches result in zero clicks. Is your brand still getting found?

LLM optimisation for AI search visibility across ChatGPT, Perplexity, and AI Overviews
360 Web Solutions – Digital Marketing Agency UKLLM Optimisation360 Web Solutions – Digital Marketing Agency UKLLM Optimisation360 Web Solutions – Digital Marketing Agency UKLLM Optimisation

LLM Optimisation is the New Search Behaviour. Has Your Brand Caught Up?

Your traffic reports are just fine, but your website is still deranking; the problem is that search is shifted, and you were not able to catch up. You are aware of the problem, but don’t know the channels through which you can measure it. AI-powered search is answering millions of questions every day without sending users anywhere. ChatGPT processes over a billion queries every week; Perplexity generates 20 million answers daily; Google’s AI Overview appears on almost 40% of commercial searches. When these AI systems generate answers, they choose their own sources, regardless of Google’s rankings.

Brands are cited on AI search engines because of their structured and authoritative content; they don’t need to be big or famous. The content of these brands is entity-based and has trust signals for the AI systems. You can close this gap if you take action now.

AI search dashboard showing brand citations and entity signals across ChatGPT, Perplexity and Google AI Overviews.

Factors Costing Brand’s AI Visibility:

Our Services

Our LLM Optimisation Services

At 360 Web Solutions, we deliver a well-structured three-layer programme, based on the mechanics of how AI systems discover, evaluate and cite brands. Each layer has a clear purpose and output.

01Answer Engine Optimisation Services
02Generative Engine Optimisation
03LLM Optimisation
Answer engine optimisation structuring content for AI overviews, snippets and voice.
Layer 1
Answer Engine Optimisation Services

As an answer engine optimisation agency, we help make your content the direct answer in AI overviews, feature snippets, PAA and voice assistants. Most websites’ content is not structured to be extracted by AIBots. We audit your existing content, identify the high-value questions in your space, and restructure pages so AI systems can pull clean answers directly from your site.

AEO Includes

  • FAQ and question-based content structure on priority pages
  • Schema markup implementation: FAQPage, HowTo, Article, Organisation, BreadcrumbList
  • Featured snippet targeting: identifying position-zero opportunities in your keyword set and optimising for them
  • People Also Ask (PAA) coverage mapping and content response
  • Inverted pyramid formatting: answer first, supporting evidence second, context last
  • Voice search optimisation: natural language phrasing, direct answers, conversational structure

Outcome Your content can be easily extracted by AI; it can now pull a clean, direct answer from your pages and attribute it to you.

Generative engine optimisation building authority and citations for ChatGPT, Perplexity and Gemini.
Layer 2
Generative Engine Optimisation

Generative engines like ChatGPT or Perplexity use sources they trust to answer user queries. Trust is built with topical depth, accuracy and authoritative third-party citations. We build the content and authority infrastructure that gets your brand into that trust pool. Our generative engine optimisation service helps businesses earn citations from ChatGPT, Perplexity and Gemini.

GEO Includes

  • Topical authority mapping: clustering user questions in your niche
  • Building long-form pillar content that is structured, evidence-based and source-rich
  • Digital PR and citation acquisition: mention of your brand in publications and platforms built to train LLMs
  • Community & UGC signals: we build your presence on forums and discussion platforms, as they are a high source of LLM training data
  • llms.txt implementation: it signals that your content structure gives access to AI crawlers
  • Content freshness strategy: AI systems favour recency; we ensure priority content is updated on a cycle that keeps it in active training windows

Outcome Your brand becomes a source for generative engine queries about your niche; it is cited in responses and recommended in summaries.

LLM optimisation shaping how AI models understand and represent your brand as an entity.
Layer 3
LLM Optimisation

Even before a query, LLMs are aware of your brand by the data they were trained on: your website, press coverage, third-party reviews, Wikipedia entries, social profiles, etc. LLMO is the practice of auditing the LLM’s view of your brand and improving it.

LLMO Includes

  • Entity audit: we sample ChatGPT, Gemini, and Perplexity to establish what AI currently says about your brand, your products, and your category
  • Knowledge graph and structured data optimisation to ensure your entity signals are consistent and machine-readable
  • Brand consistency review across web, social, and third-party platforms
  • Named entity recognition (NER) optimisation ensures your products, services, people, and positioning are clearly associated with your brand in machine-readable formats
  • Ongoing AI mention monitoring: tracking how AI systems describe you over time as models update

Outcome LLMs develop an accurate, authoritative, and consistent model of your brand that reinforces trust.

Full-Service AI Visibility

Our LLM optimisation programme combines answer engine optimisation services, generative engine optimisation services, and entity optimisation to improve AI visibility for brands that want a collective all-in-one package. You get a dedicated team, monthly reporting in plain language, and a roadmap that evolves as the AI search landscape does.

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AI search glossary

AEO, GEO, LLMO, AI SEO: What is the Difference? (And What Do You Actually Need?)

The AI search terminology is quite confusing, and no single guide helps in explaining it entirely. All the acronyms surrounding AI search, AEO, GEO or LLMO, etc., seem quite the same due to being quite new. Here is the breakdown you need:

Term
Stands For
Optimises
Primary Targets
SEO
Search Engine Optimisation
Google/Bing rankings, organic clicks
Traditional SERPs
AEO
Answer Engine Optimisation
Direct answers: featured snippets, voice, AI answer boxes
Google PAA, Siri, Alexa
GEO
Generative Engine Optimisation
Being cited/summarised by generative AI platforms
ChatGPT, Perplexity, Gemini
LLMO
Large Language Model Optimisation
How LLMs understand, store, and retrieve your brand as an entity
All LLM-based systems
AI SEO
AI Search Optimisation
Umbrella term covering all of the above
All AI-powered discovery surfaces

Answer Engine Optimisation AEO

When a user asks a query, and Google, an answer box appears right before the search results, and the voice assistant reads the answer aloud; that is AEO at work. The AEO visibility depends on structure and clarity, so the AI systems can extract trustworthy answers without ambiguity. If your content is well-written but not optimised for AIBot, it will lose to competing websites that do LLM optimisations.

Generative Engine Optimisation GEO

Generative engines like ChatGPT or Perplexity favour depth and authority; they synthesise the answers from the sources they trust, not depending on rankings. GEO requires topical depth, accuracy, authority (citations, links, third-party mentions), and content that signals expertise.

Large Language Model Optimisation LLMO

LLMs build an internal model of your brand, based on the data they are trained on; LLM optimisation is the practice of shaping that model. LLMO works through relevance, consistency and consent of your brand across the web.

All of them work together in a single program to compound your business across AI-powered platforms that your customers use. AEO gives you the right format, GEO gives you authority signals, and LLMO gives you the entity foundation that makes everything stick together.

Not sure which applies to you?

Get a free audit and we’ll map the right mix for your brand.

The closing window

Why Brands are Losing Visibility and Have Absolutely No Idea About It?

AI search visibility works the same way as traditional SEO; the only difference is the time-bound nature. Brands that started building entity authority and citation signals earlier (12 to 18 months ago) are the go-to sources of AI systems. In turn, the citations they get reinforce their brand authority; each month you delay LLM optimisation, the gap gets harder to close. It is not just a prediction now; it is already happening.

The brand authority is the strongest signal of AI citation rates; LLMs prefer recognition, consistency and cross-platform mentions. Building those signals takes time, but the businesses that treat LLM optimisation with urgency and start investing right now will have a compounding advantage over the late movers. Good news here is that most of the competition is not taking action, and the SERP on these services is still thin on expertise and proof. There is an open window, but it will not stay open for long.

Marketer reviewing declining visibility metrics while competitors gain AI search citations.
There is an open window — but it will not stay open for long.
The roadmap

A Roadmap So You Know Exactly What Happens & When

Here is the LLM optimisation sequence you need: it tells you what to do first, what depends on what, and how long it actually takes.

AI brand citation audit across ChatGPT, Perplexity and Gemini during the baseline phase.Step 01 · Phase 1 · Days 1–30
01

Phase 1 · Days 1–30 — Baseline & Audit

Before we change anything, we establish exactly where you stand.

Find Out Where You Stand in AI Search For Free

We’ll audit your current AI visibility, show you exactly how ChatGPT, Perplexity, and Gemini are describing your brand today, and give you a prioritised action plan. No generic report, but an actual review of your specific situation.

Takes 30 minutes. You’ll leave with clarity on where you stand and what to fix first.

Reporting & measurement

How to Know if the LLM Optimisation Strategy is Working?

Our LLM optimisation reporting framework is structured around the outputs that matter the most:

Metric
What it Measures
Tool / Method
AI Share of Voice (AISOV)
% of times your brand appears vs. competitors in AI responses
Manual sampling + AI monitoring tools
Citation Rate
How often your content is cited in ChatGPT, Perplexity, and Gemini responses
Perplexity tracking, manual audits
Featured Snippet Ownership
% of target queries where you hold position zero
GSC + rank trackers
PAA Coverage
People Also Ask box presence for priority questions
SERP monitoring
Brand Mention Sentiment
How AI describes your brand vs. competitors
AI output sampling
Traditional Organic Impact
SEO rankings and traffic — because GEO/AEO work reinforces SEO
Google Search Console

We report on all of these monthly; you will receive a dashboard and a written summary in plain language. If the numbers aren’t moving, we tell you why and what we’re changing.

Why choose 360

Why Choose 360 Web Solutions as Your LLM Optimisation Agency

  1. Before recommending any service, we first analyse your business and its marketing gaps. This helps identify what is slowing growth and where improvements can create the biggest impact.

  2. Businesses looking for an answer engine optimisation company need more than schema implementation; they need a complete AI visibility strategy.

  3. Every business has different goals, so campaigns are planned according to actual business requirements instead of fixed templates.

  4. Our approach combines SEO, LLMO, paid advertising, content, and automation into a connected system so that campaigns work together instead of separately.

  5. Our strategies are tailored to the UK market behaviour. We analyse the competition, market and audience to meet your business expectations. We build marketing systems designed to improve visibility, lead quality, and conversion performance over time.

360 Web Solutions team building a connected AI visibility strategy across SEO, LLMO, paid and content.

One Connected AI Visibility System

SEO · LLMO · paid · content · automation · 100% UK in-house delivery

Who it’s for

Is an LLM Optimisation Agency Fit For You?

AI search optimisation is not one-size-fits-all. Here is what it looks like in practice:

01

SMBs & Founders

You need a prioritised plan, the right content structure, and a measurement framework you can actually use. We offer an audit and roadmap package for businesses that want to understand their AI visibility gap and tackle it with their existing team. You’ll leave with a clear LLMO action list.

02

Marketing Teams

We also provide answer engine optimisation consulting for internal marketing teams that need strategic guidance and implementation support. If you’re already doing SEO and content, you’re closer than you think. We layer AEO and GEO on top of what you have, identify the gaps that matter most, and give your team a framework.

03

Agencies & White-Label Partners

You can work with us if you are an agency that offers AI search optimisation to its clients without building the capability in-house. We operate quietly under your brand, your client relationship, your reporting format, and our delivery. Ask about our partner programme.

AI visibility specialists · UK in-house team

Not Sure Which Applies to You?

Book a 30-minute discovery call, and we’ll tell you honestly how we can help.

FAQs

FAQs About LLM Optimisation

01What is LLM Optimisation (LLMO)?

LLM optimisation is the process of shaping trustworthy AI views about your brand. It works through structured data, entity signals, and authoritative third-party citations that collectively build a consistent, credible picture of your business across every source these models draw from. LLMO focuses on how your brand is represented inside the model itself, before any user query is made.

02What’s the difference between AEO, GEO, and LLMO?

AEO, GEO & LLMO are the different layers of the same problem. AEO is based on content formatting and schema discipline, with a primary focus on answer boxes, feature snippets and voice search results. GEO focuses on being cited by generative AI platforms like ChatGPT and Perplexity; it requires topical depth, factual authority, and third-party citation signals. LLMO operates at the entity level, shaping how language models understand and represent your brand, independent of search queries. Most businesses need all AEO, GEO, and LLMO working in sequence.

03Is LLM Optimisation the same as AI SEO?

AI SEO is the umbrella term; it covers AEO, GEO, LLMO, and the use of AI tools to improve traditional SEO. When agencies say “AI SEO,” they could mean any combination of these. We’re specific about what we deliver: all three layers in a structured programme with defined outputs and measurement at each stage.

04How do I know if AI platforms are already talking about my brand?

The starting point can be to open ChatGPT, Perplexity or Gemini and ask directly, “What can you tell me about [brand name]?” and “What are the best options for [your category or service]?” The result will be both revealing and alarming.

05Can I do LLM Optimisation in-house?

Yes, basic work like schema markup, FAQ structure, llms.txt and content format improvements can be done by an in-house team. But entity foundation work, citation acquisition with digital PR and monitoring AI mentions require specialist tools and consistent efforts.

06How long does it take to see LLMO results?

AEO results, like feature snippet or PAA, can be seen within 4 to 8 weeks; GEO & LLMO take more time. Most clients see improvements in AI citation within 90 days, but the main focus should be on infrastructure investment that has a compounding effect.

07Does LLMO replace traditional SEO?

No, strong traditional SEO, quality backlinks and topical authority are the foundation components; they also act as the signals that AI systems rely on when deciding what to cite.

08How do you measure success in LLMO?

Measuring LLMO success means tracking AI Share of Voice (how often your brand appears in AI responses vs. competitors), citation rate across ChatGPT, Perplexity and Gemini, featured snippet and PAA ownership, brand mention sentiment, and how accurately and favourably AI describes you. We cover all of this in our monthly reporting, in plain language.